Customer support

DUFIEUX provides a full and global support to assist customers in making cost effective decisions and the correct use of DUFIEUX's products.

Training

Each project is accompanied by training sessions for the machine user, on programming and NC operations, mechanical and electrical maintenance.

 

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Training

Spares

DUFIEUX can offer the management of the spare parts inventory in-house or at the customer site beyond the warranty period of the machine.

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Spares

Maintenance

DUFIEUX proposes a range of standard and specific maintenance offers to meet the needs of each machine user. Maintenance is performed by DUFIEUX specialists.

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Maintenance

Retrofit

DUFIEUX offers the following services :

  • Complete or partial machine retrofit
  • Modernization of equipment with performance improvement and machine life time extension...
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Retrofit

Telemaintenance

DUFIEUX offers a remote maintenance option.

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Telemaintenance